Thursday, January 24, 2008

no GOOD SERVICES but still pay TAX (GST)

29 years later after gaining independence, Singapore government decide to introduce GST on 1 April 1996. Everyone complains but still has to pay the 3%.

9 years later on 1 January 2003, GST increased to 4%. Everyone complains but still pay the 4%.

Exactly a year later, it's raised to 5%. Complain also no use.

On 1 July 2007, GST is at a high fly of 7%! It's something we got to accept but the increase in GST doesn't show any improvement in service.

GST, short for Goods and Services Tax, is included in almost everything we paid except a few items such as residential property. Yes, we paid for the "goods" (items) we received. What about the "services"?

Does the GST only concerns about "goods" but not "services"?

Take a look at the recent cases of MRT breakdown. Everytime there's a MRT failure, there will be a huge mass of crowds getting loss for they don't know what to do because the MRT staff also don't know what to do. After the constant increase in transport fare, why are we still getting such low class service?

Maybe it's time we pay only 3.5% GST because "service" is not provided up to standard.

MRT fare rise, breakdown rates rises too.
Bus fare rise, frequency and customer satisfaction didn't rise.
Taxi fare rise, yet some taxis still doesn't accept card payments.

That's the headache.

I don't like to bring too much cash with me when I go out. With only my cards and very little cash, I got to wave and board a taxi with caution. If the taxi doesn't accept card, I'm in trouble. World class service?

A good suggestion from me, make EZ-Link card a form of payment for taxi fare too. EZ-Link card is suppose to be a nation-wide card that allows payment to be make easily and contactless. Why is it only a few places other than buses and MRTs are accepting EZ-Link card?

Observed a restaurant bill before? 10% service charge, then another 7% GST on top of the service charge. What are we thinking? Doesn't the 7% GST includes "services"? Why are we double paying? Oh, the "services" from the GST is for the government while the 10% service charge is for the restaurant. Yes, we pay the 10% service charge even if the service of the staff is not up to standard. The price on the menu is not what you will be paying eventually.

So, why must we pay for so much "services" when we aren't exactly offered the services worth the money? Is it because we Singapore customers are stupid and are willing to fork out the extra money? Is it time we start to use the "tipping" system again if we like the service? Forcing innnocent us to pay for ridiculous services is not the way to go.

More than 100% increment in GST in 13 years. It's high time the government gives us an explanation and show us the exact "services" they are refering to. Give the really poor families some hope, don't wait till someone jumps onto the MRT track then everyone starts helping. Pay more attention to the needs of the people. Don't just answer "yes yes" when there's an election. Try experience being a normal Singaporean instead of sitting in the office almost everyday and being ferried around in a car.

I know, being a government offical is not easy. Alot of brain power and paper works need to be done and sort out daily. It's just that sometimes we don't understand why government rarely discuss problem with us and joins Singaporean in discussion. Decision passed down from the government and we have no choice but to follow it. Do we have a say?

We Singaporeans have alot to say. Does the government has alot to say too?

No more GST increment until we see the GOOD SERVICE first.

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